Building Systems
A property management company is only as good as its maintenance effort. We have vetted technicians ready to deploy at any given moment. Here at Servis Realty, we commit to regular maintenance practices to ensure that our branch delivers unparalleled service.
A management company’s callback rate tracks how often they have to send their team back to a property to redo a repair they already performed.
In the name of tenant satisfaction and efficient use of our team’s man hours, we keep your callback rate close to zero.
We Seek the Harsh Truth
Feedback from the residents we serve at a unit level helps us guarantee that our technicians are courteous with tenants, and efficient from the moment they walk through the door.
Servis sends a survey to the tenants of every single unit we make repairs on, no matter how small the fix. We want to know exactly how well they think we’ve served them. This helps us improve our service, and it also lets them know that they have a voice in our process.
Success Stories
Douglas Cole
We've been a tenant for 2 years now and Servis has been a very good landlord. They are responsive, keep the property well maintained and keep the rents affordable. Well done.
Kevin Olsen
It's a great place to work. Our team is truly committed to providing uncompromising results for our clients and superior customer service to our tenants.
Joe Strasbourg
Today was one of many that Joanne and team at Service helped us out immensely with any day to day challenges we receive. As a tenant of Service Realty in the Bassani building we occasionally have a c Read Morehallenge which needs to be addressed such as plugged drain in the parking lot sewer or additional space required while we were under renovations. Their team is very accommodating, quick service and always happy to help. We appreciate the team at Servis and wanted to pass along our accolades to them!!
Graham Gibbs
We have been working with Servis Realty for years. Great staff, support and they have helped us through the years to survive many ups & downs.
WJS Canada
JoAnne is our Fairy Godmother. We count on her for everything building-related and she always comes through. We would be lost without her.
